Dubai service charges explained: under Law No. 6 of 2019 no building manager may charge owners without RERA approval of the budget, each owner pays by unit area, and unpaid charges can end in a court auction
A Kuwaiti who buys an apartment in Dubai pays the price once, but pays the building's service charges every year. They are not set freely by the developer or the building manager. Law No. 6 of 2019 on jointly owned property, issued by the Ruler of Dubai on 4 September 2019, says no management entity may charge owners anything for the common parts without the prior approval of the Real Estate Regulatory Agency (RERA), and RERA may not approve the budget until a certified audit firm it recognises has approved it, though it may approve a temporary budget where necessary. Each owner's share follows the area of his unit as recorded in the Real Property Register; the money goes into a separate bank account that can be spent only on the purposes the law lists; and the owner stays liable even when a tenant fails to pay. The approved figure for each project can be looked up in the Land Department's Service Charge Index. We opened the law and the Land Department's pages today.

What the law says you pay, and how it is shared
Law No. 6 of 2019, signed by Sheikh Mohammed bin Rashid Al Maktoum as Ruler of Dubai on 4 September 2019, replaced Law No. 27 of 2007 and came into force sixty days after its publication in the Official Gazette. It defines service charges as the annual charges collected from owners to cover the cost of managing, operating, maintaining and repairing a jointly owned property. Article 25 says each owner pays his share to the management entity, calculated on the ratio of the area of his unit to the total area of the property, and that the area used is the one recorded in the Real Property Register. The developer pays the share of the units it has not sold, and of sold units where the sale contract says it will pay on the buyer's behalf. Article 26 adds usage charges, which a master developer may collect for the common parts of a master project, on completed buildings, buildings under construction and vacant land alike.
Approval before collection: RERA and a certified auditor
Article 27 is the owner's main protection. A management entity must not charge owners, or collect any amount from them, for the management, operation, maintenance or repair of the common parts, or for any other reason, without first obtaining RERA's approval. RERA in turn may not approve or ratify the service charge budget unless a certified audit firm that it recognises for this purpose has approved it; where necessary it may approve a temporary budget until the audited one is ready. On 18 November 2019, the day before the law came into force, Gulf News reported that Marwan Bin Ghalita, then Chief Executive of RERA, said owners would not have to pay for any increase in service charges unless it had been vetted by RERA or its approved financial auditor. The paper also reported that 1,240 buildings had been added to the Mollak system, that 89 property management companies had been authenticated to act for owners associations, and that AED 1.3 billion of service fees had been audited under Mollak in its first phase.
Where the money goes
Article 30 requires the management entity to open a service charge account for each jointly owned property with a bank licensed in Dubai and recognised by RERA, and to deposit what it collects within seven working days. The money cannot be attached by the management entity's creditors and may be used only for the purposes the law lists: cleaning of the common parts; security and safety services in the property; the operation, maintenance, repair and improvement of the common parts; insurance of the property; the audit fees; the management company's fees as set by RERA; the developer's administrative costs on major projects as approved by RERA; RERA's fees for inspecting or overseeing the property; other costs in the master community declaration that RERA approves; and a cash reserve for emergencies and for replacing equipment, held in a separate account that cannot be touched without RERA's approval except in critical emergencies. If the reserve is not enough, the Land Department may, with RERA's prior approval, ask owners to cover emergency costs. The Land Department's Mollak pages say owners receive their service charge invoices through the system, and that management companies upload financial statements and copies of maintenance and supplier contracts to it.
If the charge is not paid: tenant, lien and auction
Article 16 lets an owner lease out his unit, and unless the lease says otherwise the owner pays the service charges; in all events he is not released from the charges if the tenant fails to pay them. Article 28 says an owner may not refuse to pay charges approved by RERA, and may not give up his interest in the common parts to avoid them. Article 32 gives the management entity a lien on every unit for its unpaid service charges, and the unit may not be disposed of until they are paid. An owner who does not pay is served a written notice approved by RERA and has thirty days to pay; after that the claim is enforceable by the execution judge at the Rental Disputes Settlement Centre, and where necessary the judge may order the unit sold at public auction to collect the charges, with the court costs and lawyers' fees on the defaulting owner. Article 29 works the other way: a developer or management entity may not stop an owner from taking possession of or using his unit, or the common parts, to force him to pay outside these procedures.
Owners committee and the Service Charge Index
Under Article 22, in major projects and ordinary jointly owned buildings (Categories 1 and 3; hotel projects are treated separately), an owners committee is formed once at least 10% of the units in a jointly owned property are registered in their owners' names, with up to nine members appointed by RERA; a member must be an owner living in the property who pays his service and usage charges. To see what a building is allowed to charge, the Land Department's Service Charge Index lets anyone, whatever their residency status, log in, choose the project, the use and the year and see the approved service fees immediately, through the Land Department's website, the Mollak system or the Dubai REST app; the page lists no fee for the service, and the support line is 8004488.
What Al Mithaq adds
Our page of ready-to-move Emaar homes in Dubai lists seven finished homes in Dubai Hills Estate, Dubai Creek Harbour, Downtown Dubai and Emaar Beachfront, each with its size and Emaar's list price, and says that we confirm the unit, the price and the service charge before you pay. When you ask about one of them, we send you the approved charge for that project from the Land Department's index next to the price, so your yearly cost and your net rent are worked out on the official figure. Read also our guides to the 4% Dubai registration fee, to Dubai's rent increase rules and to the off-plan escrow law. Tell our team in Kuwait the budget and whether the home is to live in or to let, and we will send the options and the figures by call or WhatsApp on the same working day.
Sources
- Dubai Legislation Portal (Government of Dubai): Law No. 6 of 2019 concerning ownership of jointly owned real property in the Emirate of Dubai, official English text (Articles 2, 16, 22, 25 to 32, 51 and 52; issued 4 September 2019)
- Dubai Land Department: Service Charge Index, inquiry about the approved service fees for jointly owned properties (Mollak system, Dubai REST app)
- Dubai Land Department: Mollak, the e-system for jointly owned property and service charges (About us page)
- Gulf News, 18 November 2019: Dubai developers no longer allowed to collect service charges from property owners (RERA and Land Department figures and statements)
- Al Mithaq: ready-to-move Emaar homes in Dubai, seven homes with prices
Homes we sell there
All our homes in the UAE ›Related stories
All news ›
Dubai Land Department lists a 4% sale registration fee, Abu Dhabi's DARI 2%: a worked example on an AED 2 million home

Dubai caps rent increases on renewal at 0% to 20% under Decree 43 of 2013 and the RERA index, while Abu Dhabi has held renewals at 0% since 2 June 2026: a guide for Kuwaiti owners
